Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and any other details you share when contacting us, booking services, or submitting inquiries. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and usage patterns through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: provide and improve our services; respond to your inquiries and support requests; process service bookings and transactions; send important updates about our services; personalize your experience on our website; comply with legal obligations; and communicate promotional offers with your consent. We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and communication platforms. These partners are bound by confidentiality agreements and are only permitted to use your data for the specific services they provide. We may also disclose information when required by law or to protect our rights and safety.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once your data is no longer needed, we securely delete or anonymize it. You may request deletion of your personal data at any time, subject to certain legal exceptions.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing of your data; request data portability; and withdraw consent at any time. To exercise any of these rights, please contact us using the information provided below.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
FixNap IT Services
1st Floor, Ganapathy Plaza, Anbu Nagar, Near Sigaram Hospital, Namakkal - 637001, Tamilnadu, India
Phone: +91-842 842 64 94
Email: support@fixnap.com